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FAQs


We have a reliable team leader who is responsible for supervising the work. This is to ensure that the repair is in good quality and upto the customer’s satisfaction.


Yes, because a certified carpet technician is properly trained in carpet restretching. Doing it by yourself is not recommendable. You might injure yourself by using those tools that you may not be familiar with.


It depends on the condition of your carpet.. We can use your extra carpet or from scrap to provide your carpet with a new look.


We can fix your rippled carpet by restretching. Our equipment can aid us to successfully achieve the desired result.


It depends on the type and size of the damaged area. Let us know so we can check the rectification costs for you.


Yes, we are open daily including holidays to provide the services that you need.


We fix carpet holes by patching using a similar carpet material. Our team tries its best to make it look more natural.


There are mainly two reasons. It can be due to poor carpet installation and the usual wear and tear.


We use various tools including but not limited to carpet knife tools, carpet bolster, carpet cutter, power stretcher, carpet knife, carpet scissors, carpet knee kicker, carpet seaming iron metal cutter and many other related tools.


To serve you better, we are open daily to provide you the same day carpet repair service at any given time of the day.


It depends on the type of carpet stains, carpet material, and the age of stains. We have various ways to effectively remove stains from the carpet. Our team oftentimes use the patching method to successfully rectify the stained carpet.


Yes, we do. Our team is very responsive. Once the booking is confirmed, we immediately go to your home for emergency carpet repair.


Our customer representatives may ask a few questions about your concerns. They can give you the estimated amount based on the information they received from you. However, in getting the actual repair costs, we have to visit your home to fully check the damaged carpet. In that way, we can give you the actual price in fixing your carpet.


Yes, we can rectify them all by patching the carpet properly. The rectification process includes cutting the damaged area out and then replacing it with the nearest identical carpet for patching. We seal all trim edges to prevent fraying.